‘…people feel guilt when they are unable to use simple things, guilt that should be not theirs but rather the designers and manufacturers of the objects’.

I’m currently 17% through (according to my Kindle) The Design of Everyday Things by cognitive scientist and usability engineer, Donald Norman. It’s an interesting read about the design of simple objects, and why some objects please their users while others frustrate them. Examples range from doors to telephones and despite being published back in 1988, the principles Norman discusses remain true today and can be related to both product and web design.

I’ve not yet finished the book, but am already viewing everyday objects with a new found appreciation (or condemnation). I recommend this book to anyone involved with or interested in any kind of design work.